People Support Administrator

  • By A2 Dominion Group
  • 28000 PA - 29473 PA
  • Ealing
  • Permanent

People Support Administrator
Salary: £28-29,473
Location: Ealing office base with hybrid working
Contract: Permanent, 35 hours per week

About us

We’re a UK housing association committed to a new vision – providing homes people love to live in.

With over 38,000 homes in management across London and southern England, we provide a wide range of homes for social, affordable and private rent, specialist housing services, as well as homes for sale and shared ownership.

Our 70,000 customers have diverse backgrounds and levels of income and we’re here to provide all of them with homes that are safe, high quality and sustainable. And with social housing roots going back eight decades, we continue to ensure that every penny of profit we make is reinvested into our charitable social purpose – delivering more homes and better services for customers.

We’re also members of the G15, a group of leading housing associations that work together to house one in ten Londoners and tackle the housing crisis.

Role Overview
We are looking for a People Support Administrator to join our fantastic People Services department. This role will be responsible for the delivery of administrative activities to support elements of the people lifecycle including onboarding, DBS renewals, benefits administration, training admin, reference administration and the accurate and timely processing of purchase orders and invoices as per protocols, policy, and standard operating procedures.

Key responsibilities:

  •  Accurate and timely delivery of administrative tasks to support the full People Services lifecycle
  • Utilising the Zellis Background Checks (ZBC) portal for the administration of DBS checks (new applicants and renewals), Right to Work administration and new starter referencing, including tracking status, ensuring policy standards and requirements are met and escalating for decisions where required
  • The timely triage, delegation, and resolution of customer enquiries using Service Now, providing advice to managers and employees where required
  • Raise and process HR purchase orders using the D365 P2P system, ensuring that budget coding is correct and that suppliers are paid correctly and on time. Be the first point of contact for invoicing enquiries
  • Manage volume administrative activities to required timelines and expected service quality to support KPI’s, payroll delivery and new starter appointments
  • Interrogate and update people systems (Cornerstone & Resource Link) as required and in line with General Data Protection Regulations (GDPR). Such as the creation and updating of learning assignments, updating core employee details and electronic filing of contracts and right to work documentation

More about you

  •  Educated to GCSE level or equivalent in Math’s and English (Grades A*- C)
  • CIPD Level 3 qualification
  • Support the delivery of basic elements of the employee lifecycle and invoice administration
  • Experience of using computer systems for interrogating and updating of digital records
  • Practical knowledge of Microsoft Office packages including Word, Excel, Outlook and PowerPoint
  • Ability to communicate clearly with others commensurate with grade
  • Ability to maintain confidentiality and handle personal sensitive information with discretion
  • Working knowledge of GDPR and processing employee related data
  • Ability to managing volume administrative activities accurately and to required timelines

Choosing us is easy

As an employee of A2Dominion, we want you to feel rewarded and have a choice of flexible benefits, salary exchange benefits, and rewards and discounts that work for you, wherever you are in your life.

We offer a wide range of benefits for colleagues. For this role, these include:

  •  30 days’ holiday (plus Bank Holidays)
  • Up to 8% contributory pension
  • Flexible working
  • Healthcare
  • Investment in your learning and development.

We also operate a Cycle to Work Scheme whereby colleagues have access to cycling equipment throughout the year and can pay via monthly salary deductions.

Whatever the role, we want you to bring your knowledge and experience to play your part in improving people’s lives.

If you require a reasonable adjustment during the recruitment process, please contact our Talent Team to request: resourcing@a2dominion.co.uk

A2Dominion Group is a Disability Confident Employer which means that we are committed to employing disabled people and will:

  •  actively look to attract and recruit disabled people
  • provide a fully inclusive and accessible recruitment process
  • offer an interview to disabled applicants who meet the minimum criteria for the job
  • be flexible with assessing people so disabled applicants have the best opportunity to demonstrate that they can do the job
  • make reasonable adjustments as required

At A2Dominion Group, we recognise the positive value of diversity, promote equality and inclusivity in our hiring processes. We always aim to recruit the person who is most suited to the job and welcome applications from people of all backgrounds – men and women, people of all ages, sexual orientations, nationalities, religions, and beliefs.

Meeting the role requirements

We recognise that some people will only apply for a role if they meet 100% of role requirements.  If this sounds like you, we’d still encourage you to apply and also to arrange a call with one of our recruitment team to discuss your application further at resourcing@a2dominion.co.uk.

A2Dominion is proud to be a family friendly employer

Everyone is welcome at A2Dominion Group. We know that equality, diversity, and inclusivity make us better. We embrace the unique contributions of our people and seek to create a workplace where everyone feels like they belong. Find out why our people love working with us.

Apply Here